It’s important you chose an agent that you are happy to work with. They’re about to help you sell or buy your most valuable asset, so you’ll probably want someone who can be trusted and relied upon.
Check their credentials
When vetting an estate agent, you should always check their credentials, estate agents are legally required to register as a member of a professional trade body or association – make sure to check whether this is the case.
Mr Homes are a fully licensed and regulated agent registered with Property Mark. We are also registered with the property ombudsman and are approved by the Chartered Trading Standards Institute (CTSI).
What are people saying?
‘Word-of-mouth’ can be a great key indicator as to whether an estate agent is worth their chips. Asking friends and family members if they have used a particular agent, or know of someone who has, if so would they recommend them.
Find out about the company; who will be carrying out the valuations, who will be answering the phone, who will be contacting the database. Many estate agents have shed staff over the last few years and now work on skeleton staff where one person does the valuation, does the viewings and answers the phone in between. You may consider this too much work for one person. Mr Homes have a highly skilled team who support the vendor throughout the entire process, thus ensuring the very best level of service.
Another great way of determining whether people would recommend an estate agent is to checkout their online reviews and ratings. Mr Homes are pleased to declare that we have been awarded best overall Cardiff Estate Agent by All Agents.
Beware of virtual, online agents
Online estate agencies are usually run via websites and call centres, and unlike your traditional high-street estate agent, they do not have a physical premises that you can visit.
Whilst employing these online agencies might seem appealing, offering convenience and flexibility, there are a number of risks associated with these virtual agents.
Lack of knowledge – Virtual agents might lack knowledge of the local property market. This can put them at a serious disadvantage when compared to your local, high-street agent who will know and understand the local market.
Viewings – Virtual agents usually do not conduct property viewings, so you will need the time, flexibility and be willing to do this yourself.
Fee’s – A lot of the time, online agencies require you to pay up-front, meaning you will pay a fee regardless of whether or not they sell your property. In contrast, your traditional estate agencies usually work on a commission basis and are working with you to make sure your property is sold.
Valuations – As previously mentioned, as most online agencies do not rely on a sale to receive their pay this means they are less motivated to achieve the best possible selling price for your property.